We used this carrier twice on the Washington to Cleveland and Cleveland to Pittsburgh routes.
Greyhound has more coverage than Megabus, but also costs more. Greyhound buses stop only at special bus stations, most often at their own stations.
The price of the ticket also includes one suitcase and one carry-on bag.
To travel with luggage, it must be checked in. This is done at the bus station at the ticket counter. There you will need to show a printed reservation for a seat on the bus, and then you will be given a ticket for the suitcase, which you will hang on it. Without this, the suitcase may not be accepted.
Unfortunately, we had an unpleasant experience with this company. We bought tickets from Washington to Cleveland, the departure was supposed to be at 12:00 at night, and the arrival at 11:15 in the afternoon. We arrived at the station a full hour in advance since it was already late evening, checked in our luggage and waited for departure. The bus was delayed and none of the employees could tell when it would appear, in general, no information from the company employees. They gave us the bus only at 2 am and it didn’t go all the way to Cleveland, but only halfway to Pittsburgh. When we got to Pittsburgh at 9 a.m., we were given tickets to a bus to Cleveland, which was supposed to leave at 1 p.m., so we could take a short walk downtown. But that bus was also delayed by two hours. As a result, we didn’t get to Cleveland until 6pm. In general, it was not the most fun part of our trip to America. Given our experience, I suggest not making very short layovers, as late buses are par for the course with these guys.
This company also has a handy smartphone app that helps you track your bus movements, especially handy if your boarding is on a passing bus.